Refund and Cancellation Policy
Due to the highly perishable nature of our products, we batch and prepare cleanses within 24 hours of your scheduled pickup. Our goal is to ensure you are getting the freshest cold pressed juice possible! If you cancel your order outside of our policy, we have more juice than our stores can sell, and we end up discounting or throwing out, which is a horrible waste of precious nutrients that may have otherwise healed a body.
We strongly encourage you to come sample the juices so that you can make sure you like how they taste. If you get them home and do not like them, we cannot refund or replace them
All sales are final on shipped juice cleanse orders that have been processed.
For a full refund on a batch of bottled juice, cancellation must be made a full 24 hours prior to the scheduled pickup time.
If cancellation is within the 24 hours before the scheduled pickup time, bottled juice is only 50% refunded (We will likely need to sell this juice at a discount!)
No refunds for bottled juice that is cancelled after the pickup time.
ORGANIC AND CUSTOM RECIPE ORDERS:
Due to the additional costs of an organic cleanse, as well as the fact that it is a highly perishable specialty product, all sales are final, unless cancelled at least 48 hours before pickup.
SAME DAY CLEANSES AND JUICE ON HOLD
Customers may call ahead and ask an mployee to pull a 1-day juice cleanse from the store’s inventory and set it aside for pickup. However, we can only guarantee bottled juice will be held if the customer pays with a credit card over the phone or if the amount needed will be there.